Whitepapers

The spread of Coronavirus forced many companies to go remote. And some have already pledged to make the work style permanent. Twitter (TWTR) said some employees who want to work from home permanently can, and Facebook (FB) CEO Mark Zuckerberg said as many as 50% of the company's employees could be working remotely within the next five to 10 years. Google announced…

Working from home is a not a new experience for many employees. In the United States, 50% to 70% of jobs can be done from home, but the number of remote workers is actually much lower. This trend is mirrored around the globe. That is, the actual number of remote workers trails the number of jobs that can be done remotely. At least, this was the trend before the current situation we find…

As governments around the world are under increased demands to reopen, leaders everywhere are making decisions in the face of staggering uncertainty and conflicting information. In many ways, the decisions that first closed down businesses and quarantined cities, although certainly difficult, were much easier exercises in short-term decision making and execution than those that leaders will have to…

A narcissist is defined as “a person who has an excessive interest in or admiration of themselves.” Given their self-obsession, it seems obvious that narcissists would be more likely to overuse first-person pronouns like “I,” “me,” “my,” and “mine.” We might especially think this is true on social media, where everyone has a platform to reach…

One of the most popular mantras for innovation is “avoid criticism.” The underlying assumption is that criticism kills the flow of creativity and the enthusiasm of a team. Aversion to criticism has significantly spread in the last 20 years, especially through the advocates of design thinking. (In 1999, in the ABC Nightline video “The Deep Dive,” which ignited…