Whitepapers

Have you ever wondered why the head of a baseball team is called the manager and the head of a basketball team is called the coach? (These are the kinds of things I sometimes ponder on long airplane rides.) The answer has to do not just with the obvious differences between the two sports, but also with how the players are coached and managed during the games. Just as baseball and basketball are…

Nearly two-thirds of the people currently in leadership positions will fail; they will then be fired, demoted, or kicked upstairs. The most common reason for their failure will be their inability to build or maintain a team. Their inability to build a team is typically a function of certain dysfunctional interpersonal tendencies that can be identified through the Hogan leadership development process. Personality…

Popular wisdom will have you believe that a leader is someone who exudes confidence and charisma because they appear smart, interesting, and engaging. However, more often than not, these types of leaders wreak havoc on the workplace. A growing body of research suggests that humility is a far more important quality in a leader than charisma. Organizations tend to favor people who “seem”…

Every business I know is working to measure engagement. After all, the difference between good and great lies in discretionary effort. Drive higher engagement and get better results. What could be simpler? How to make it happen and where the responsibility lies is an interesting question. Often measured, evaluated, and benchmarked each year by HR through surveys – real ownership belongs to…

Does personality change? This is a question we receive regularly from our clients, along with a lot of hypotheses about when and why scores shift. Answering this seemingly straightforward question actually requires addressing three related questions: How often do scores on assessments change? When scores on assessments change, how large are those changes? Why do scores on assessments sometimes…