We all know that traditional performance management systems and practices have outlived their use. We also know that the #1 stressor for American workers per Andrew Faas’s work with Yale is the old-fashioned, and often intimidating, annual performance review. So what’s the answer? Feedback That Fosters Growth More frequent informal feedback, plus performance motivation…
About 10 years ago, academic researchers rediscovered personality and its relationship to job performance. More recently, after the events symbolized by the collapse of Enron and MCI, the business community seems to have rediscovered the importance of character as a determinant of job performance—especially in the senior ranks. These represent different insights in the popular literature, because…
BUILDING THE PERFECT TEAM ISN’T ABOUT ASSEMBLING AN ALL-STAR SQUAD OF ARCHETYPES. IT’S ABOUT FIND- ING CONTRIBUTORS WHO ARE GENEROUS AND RESPECTFUL, BUT CONFIDENT AND CHARISMATIC, TOO— AND PICKING THE RIGHT LEADER WHO CAN PULL THEM ALL TOGETHER. IF CLASSIC CARTOONS like Scooby Doo, Captain Planet, and Teenage Mutant Ninja Turtles have taught us anything, it’s that…
We know a lot about the personality style associated with effective leadership, but we don’t know a great deal about what effective leaders actually do on a routine basis. I recently spent some time in Warsaw talking with a brilliant Polish engineer—Maciej Witucki, President and Board Chair, Orange Polska (the French telecom) and Board Chair of LOT-Polish Airlines—discussing lessons…
The concept of “engagement” has become a hot topic in applied psychology over the past two years. Like competency modeling and personality assessment before it, HR practitioners have forced the academic community to pay attention to engagement—it is not something that the academics discovered on their own. The concept of engagement was first described by Yale organizational psychologist William…
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