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Whitepapers

How to Recognize Absentee Leaders.  A high-performing salesperson knocks his sales goals out of the park every month and consistently brings in new clients while maintaining great internal and external relationships. When a new sales-leadership position opens, his boss suggests that this star performer fill the role. Following a stellar interview, the star performer is now a sales leader.…

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People in the world of finance tend not to be very thoughtful about personality—and there are overwhelming data to support this generalization. But personality affects the decisions of financial managers just like everyone else. In addition, the success or failure of every organization is the sum of the decisions that the leaders make on a daily basis. Ultimately, then, the success of an organization…

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We all know that traditional performance management systems and practices have outlived their use. We also know that the #1 stressor for American workers per Andrew Faas’s work with Yale is the old-fashioned, and often intimidating, annual performance review. So what’s the answer?   Feedback That Fosters Growth More frequent informal feedback, plus performance motivation…

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About 10 years ago, academic researchers rediscovered personality and its relationship to job performance. More recently, after the events symbolized by the collapse of Enron and MCI, the business community seems to have rediscovered the importance of character as a determinant of job performance—especially in the senior ranks. These represent different insights in the popular literature, because…

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BUILDING THE PERFECT TEAM ISN’T ABOUT ASSEMBLING AN ALL-STAR SQUAD OF ARCHETYPES. IT’S ABOUT FIND- ING CONTRIBUTORS WHO ARE GENEROUS AND RESPECTFUL, BUT CONFIDENT AND CHARISMATIC, TOO— AND PICKING THE RIGHT LEADER WHO CAN PULL THEM ALL TOGETHER.   IF CLASSIC CARTOONS like Scooby Doo, Captain Planet, and Teenage Mutant Ninja Turtles have taught us anything, it’s that…

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