Julian Treasure claims that we are losing our hearing. Maybe he has a point. With personal broadcasting replacing the art of conversation, and silence becoming a scarce resource, we have forgotten how to listen. It is time to focus again and practice the skill of mindful listening. Not only because we owe our full attention to others when we converse, but also because the positive emotions of…
Teams reflect their management. So being an effective, proactive manager increases your team’s chances of achieving success However, being proficient in managing yourself is one thing, inspiring and developing those qualities, essential for success, within a diverse team can be quite another, significant challenge. One secret strategy for building an effective team is to focus your attention…
Crisis is the true test of leadership, and 2020 feels a bit like the final exam. This year, we’ve weathered a global pandemic, widespread social unrest, environmental catastrophes, and unprecedented economic disruption. Leaders across the world have been forced to adapt to rapidly changing circumstances and support their teams to successfully navigate through disruption. During a crisis,…
Employee engagement has become a priority, and the benefits are clear. The signs were there years ago. A 2017 Gallup World Poll showed that only 15 percent of employees worldwide felt engaged at work. Employers were, oftentimes, failing to deliver what millennials and Gen Zers wanted from a work environment. It’s all too easy to blame problems with employee…
For the past two decades, trust has been touted as the all-powerful lubricant that keeps the economic wheels turning and greases the right connections—all to our collective benefit. Popular business books proclaim the power and virtue of trust. Academics have enthusiastically piled up study after study showing the varied benefits of trust, especially when it is based on a clear track record,…
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