It’s old news that low employee engagement predicts negative business results. Way back in 2004, Gallup estimated that employee disengagement and associated behaviors cost the U.S. $1 trillion per year, or 10% of GDP.1 Since then, many studies have validated the effects of employee engagement on organizational performance. What most of the conversations around these studies miss is that employee…
The persona of a successful digital leader is not inherent and therefore, the persona is unique to the individual's environment or circumstance. Embracing the persona of a successful leader means understanding digital transformation begins with personal transformation. While this is the most critical takeaway from my book, Crossing the Digital Faultline, it is, of course, easier said than done.…
The reality is, most people struggle to be innovative more than once, but these practices lead to sustained inspiration. Forward-thinking individuals have a number of things in common. For one, they innovate—usually not once, but multiple times over. Steve Jobs wasn’t known for just one product. He was known for a handful. Jeff Bezos and Elon Musk weren’t satisfied with one…
Stop thinking about conflict as a fight and start viewing it as a chance to grow and collaborate. From a young age, most of us were taught that conflict or fighting is bad. But is it really? It can be if the intention of the conflict is self-serving, but if everyone's focus is on the greater good of the company or team, it's an opportunity for growth. The best…
Rather than discouraging conflict, embrace it. It could make your company better. We seem to be embroiled in ongoing conflict. Our political discourse has turned ugly, and management teams are struggling to find a collective voice on topics spanning from pandemic response to social injustice. We've lost perspective on how to have healthy conflict. If we're really going…
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